Shipping policy

Shipping Policy

At [zyntra], we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.

1. Order Processing Time

All orders are processed within [1–3 BUSINESS DAYS] after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-demand periods, processing times may be slightly delayed.

Once your order is processed, it will be shipped immediately.

2. Shipping Methods

We work with trusted logistics partners to deliver your orders.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available at checkout)

Shipping methods may vary depending on your location.

3. Delivery Timeframes

Estimated delivery times:

  • Domestic Shipping (India): [7–10 BUSINESS DAYS]

  • International Shipping (if applicable): [10–20 BUSINESS DAYS]

Please note:

  • Delivery times are estimates and may vary due to external factors such as weather, courier delays, or high order volumes.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on your location and order value.

  • We may offer free shipping on select orders or promotional campaigns.

All applicable shipping fees will be clearly displayed before completing your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can use this tracking number to monitor your order’s progress in real time.

If you do not receive tracking details within [3–5 BUSINESS DAYS], please contact us.

6. Delivery Issues & Delays

While we strive to ensure timely delivery, delays may occur due to:

  • High demand or peak seasons

  • Courier service disruptions

  • Incorrect or incomplete shipping information

If your order is delayed beyond the expected timeframe, please reach out to us and we will assist you promptly.

Important:

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders delivered to incorrect addresses provided by customers.

7. Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

  • Please check with neighbors or your local courier office.

  • If the issue persists, contact us at [shopzyntraaaa@gmail.com] and we will do our best to help resolve the issue.

8. International Shipping

We currently offer international shipping to selected countries.

  • Delivery time: [10–20 BUSINESS DAYS]

  • Shipping fees vary by destination and will be calculated at checkout.

Customs & Duties:

  • International orders may be subject to customs fees, import duties, or taxes.

  • These charges are the responsibility of the customer.

9. Contact Us

If you have any questions about your order or shipping, feel free to contact us:

📧 Email: [shopzyntraaaa@gmail.com]
📍 Address: [Agartala,India]